FAQs
More FAQs- Do I need a permit for restoration work?
- Can we remove mould ourselves or should I call a professional?
- During the water damage restoration process, do my belongings need to be moved away from the premise
When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
Mould can be a serious issue. A small patch of mould on a wall often can be removed without professional help, but if mould issues persist after you’ve cleaned and performed prevention tactics, it’s time to call in the experts. For larger mould issues and toxic black mould removal, leave it to the professionals at ServiceMaster Restore for safe and effective mould removal and clean up. Our technicians are professionally trained in comprehensive mould remediation and employ the safest, most effective techniques for solving any mould issue. Our teams regularly handle small (ten square feet or less) areas affected by mould as well as larger spaces, both commercial and residential.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.