FAQs
More FAQs- I have an emergency at my building or facility. Who do I call?
- What is the difference between mould and mildew?
- What is that smell?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store-bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your home and can cause numerous health issues.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.